Guarantee
All products are sold under general guarantee rights from manufacturer and/or Telmone.shop as a seller. Guarantee rights are accessed over product return procedure.
Right to be forgotten
To unsubscribe from marketing emails or calls, use the options below.
Email: In our marketing emails, click the ‘Unsubscribe’ link in the footer.
Phone: Call +38044-36-40-730 and follow the voice menu prompts to opt out.
Mobile app: Inside mobile app you'll find "delete data" button. Just press it and this is it.
The process takes about 24 to 48 hours to complete.
Privacy policy
This policy applies to users of Telmone's Services anywhere in the world, including users of Telmone's apps, websites, features or other services by Telmone. Before you (User) start to have fun and earn rewards, it’s important to understand that by using our Services, you allow us to collect, use, disclose, and retain your personal information and other information but we will never read or listen to the content you are sharing privately. Your trusted information will be used as described in this Policy.
Shipping
Orders ship within 2 business days after order is paid and validated.
If validation fails, the money paid is refunded immediately. Shipping can be made from multiple certified shipping centres worldwide (EU, Canada, Ukraine, etc).
Authorized retail partner by Telmone
All brands (Elissys, Oxisson, Apitamax, Alpeja, SiegfriedKummer) are owned by Telmone.nl. Telmone.shop is a certified distributor and authorized retail partner by Telmone.nl (the Dutch headquarters).
Telmone.shop is operated by STAR-SERVIS PLYUS, LTD, 04205, City Kyiv, st. Tymoshenko, 21